30-Day MotorCityRemotes Return Policy: Return/refund arrangements must be made within 30-days from date-of-delivery. Returns/refunds can ONLY be provided when the components are in the exact same uninstalled condition as received including any and all additional parts, accessories, and manuals provided, within its original packaging. Due to the sensitive nature of 12VDC electronics, we cannot accept any returns on components in which any attempted application of the device was applied. Only technical support and warranty coverage will be provided. Return shipping cost is buyers responsibility. Contact MotorCityRemotes.com via Email or Phone for an RMA# (Return Merchandise Authorization Number).