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MotorCityRemotes.com's
Warranty Claims, Returns & Exchange

30 Day Limited Return Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 30 days from date-of-delivery providing the component(s) is in the exact same condition as received including any manuals, information and original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual’s or company’s inability or decision to perform any required application.  A 10% restocking fee will be deducted from all refunds for the set-up labor and shipping materials required to provide the services rendered.

Contact a MotorCityRemotes.com technical support representative to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-7pm, Sat: 9am-5pm & Sun: 9am-3pm ET at 1-586-244-8003. Refunds are processed within 5-10 days from the day the return is received. You will receive confirmation via email when your return is received and when your refund has been provided.

1-3 Year Limited Warranty (depending on component): All VSS Kits and Plug & Play Systems carry a 1-3 Year limited repair or replacement warranty (1 Year on Remotes). Replacement remotes, parts and accessories carry a 1 year limited repair or replacement warranty. Product support is available 7 days a week within the hours posted by calling: 1-586-244-8003 and providing your proof-of-purchase ORDER ID number provided on your receipt.

MotorCityRemotes.coms' complete systems, components, parts, and services are not offered, intended, or sold for the temporary use of diagnosing, servicing, or troubleshooting any existing systems in a vehicle. Furthermore, 

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2020 MotorCityRemotes Code Alarm Prestige DB Drive Fortin

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LOCATED IN S.E. MICHIGAN
Online Since 2002


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